State services, including Louisiana’s Office of Motor Vehicles, continue to be affected. It was announced yesterday (November 21, 2019) that, “although significant progress has been made in the restoration of OMV customer services, OMV has announced that statewide offices will remain closed until Monday, November 25, 2019, to ensure systems are operational.”
Members of the public with business that is not available online should call the agency they need to work with directly.
“While it is nearly impossible to prevent all cyber attacks, because we have prioritized improving Louisiana’s cyber security capabilities, we were able to quickly neutralize the threat. The majority of the service interruption seen by employees and the public was due to our aggressive actions to combat the attack,” Commissioner of Administration Jay Dardenne said. “We are confident we did not have any lost data and we appreciate the public’s patience as we continue to bring services online over the next few days.”
The Office of Technology Services has confirmed that this attempted ransomware attack is similar to the ransomware targeted at local school districts and government entities across the country this summer. There is no anticipated data loss and the state did not pay a ransom.
Full restoration of services may take several days. Louisiana State Police and several federal agencies are investigating this attempted ransomware attack.